# Login

To log in to the NovaTalks CRM application, you need to enter:

<figure><img src="/files/exJ8fnqfdNSwB35qlNds" alt="" width="563"><figcaption></figcaption></figure>

1. The URL of your server
2. Login
3. Password
4. Select a phone:

* **No phone** – used if you only need to handle chats/emails
* **Web phone** – used if you need to handle calls

{% hint style="warning" %}
If the user does not have a phone configured, an error **“Phone not configured”** will be displayed. More details – Telephony.
{% endhint %}

Upon successful login, the **Conversations** page will open.

{% hint style="info" %}
A user can log in only once from one type of device.
{% endhint %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.novatalks.com.ua/en/get-started/crm-light-version-guide/login.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.