🛠️Settings

The Settings page displays:

1. Agent status indicator

• Green — Online

• Yellow — Busy

1. Agent name

2. Menu for changing agent status and substatus

• When Online is selected, the substatus is set automatically:

  • Idle — agent is idle, no dialogue assigned

  • Interacting — agent is working, at least one dialogue assigned

• When Busy is selected, a substatus reason for this status change must be chosen

1. Notifications — menu for enabling/disabling notifications

1. Change language — menu for changing the interface language

2. Devices — information about devices used to log in with this account, with the option to terminate unnecessary or suspicious sessions

1. Appearance — choose between light or dark interface theme

2. Logout — exit the system