⚙️Connecting IP telephony

To set up telephony in NovaTalks, you need to connect IP telephony - a virtual multi-line phone number.

Step-by-step instructions:

1. Contact your telecommunication service provider and order a virtual multichannel number that will allow you to receive multiple calls simultaneously. The request should look like this: ‘I need a virtual multichannel phone number with x voice sessions’.

   Choose a provider that offers IP telephony services in your market. The most popular providers in Ukraine include Lifecell, Kyivstar, Ukrtelecom, Vega or others of your choice. An example of a tariff for 5 operators is shown in the table below (click on the link in the header to see all available tariffs):

	Kyivstar	Lifecell	Ukrtelecom	Vega
Tariff	SIP Simple 50	United Network Premium (093)	Office Trunk 10	Light 50
One-time connection cost	1.2 UAH * 5 voice sessions = 6 UAH	-	360 UAH	300 UAH
Subscription fee per month	50 UAH * 5 voice sessions = 250 UAH	50 UAH * 5 voice sessions = 250 UAH	569 UAH	25 UAH * 5 operators * 2 (provider conditions) = 250 UAH + 18 UAH subscription fee for the phone number
Included in the tariff for using the services for	50 UAH	-	432 UAH	-
Cost of outgoing calls (incoming calls are free)	0.25 UAH/min to fixed and mobile numbers within Ukraine 0.10 UAH/min for calls within Kyivstar network	0.50 UAH/min to fixed and mobile numbers within Ukraine 0.30 UAH/min for calls within Lifecell network	0.35 UAH/min for long distance calls 0.054 UAH/min for local calls 0.78 UAH/min to mobile numbers	0.55 UAH/min for long-distance calls 0.10 UAH/min for local calls 0.85 UAH/min to mobile numbers
IP number	landline	міський або landline or mobile number (code 093)	landline	landline

*valid as of 29.10.2024

1. Get the connection parameters. After ordering, the provider will provide a login, password and port settings for connecting IP telephony.

2. Send the data to our technical support team.

   Send this information to our support team. We will connect the number to our program.

Also, if you want a number that your customers can call toll-free from any network in Ukraine, you can connect the 0-800 service from your provider.

If you have any questions, don't hesitate to contact us!