> For the complete documentation index, see [llms.txt](https://help.novatalks.com.ua/en/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.novatalks.com.ua/en/get-started/login.md).

# Login

To log in to NovaTalks provide the following:

<figure><img src="/files/U4wg6ttcDq7gAsqsknv5" alt=""><figcaption></figcaption></figure>

1. User login
2. Password
3. Choose a phone

* No phone - select this option if you only need to handle chats/emails
* Web phone - choose this option to handle calls

{% hint style="warning" %}
If a phone is not configured, a user will be unable to log in, and the error message "Phone is not configured" will appear. For more information - [Telephony](/en/get-started/settings/agents.md#telephony).
{% endhint %}

{% hint style="info" %}
The user can log in only once from one type of device.
{% endhint %}