> For the complete documentation index, see [llms.txt](https://help.novatalks.com.ua/en/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.novatalks.com.ua/en/get-started/reports/historical-reports.md).

# Historical reports

The Historical tab contains 10 reports:

<table data-card-size="large" data-view="cards"><thead><tr><th data-type="content-ref"></th><th></th><th></th></tr></thead><tbody><tr><td><a href="/pages/xxZFOCZoq6hKAdVpuuKA">/pages/xxZFOCZoq6hKAdVpuuKA</a></td><td></td><td>Agent Key Performance Indicators by selected Interval, Team, and Inbox</td></tr><tr><td><a href="/pages/z019pc7VP0Dm97teCk0S">/pages/z019pc7VP0Dm97teCk0S</a></td><td></td><td>Team Key Performance Indicators by selected Interval and Inbox</td></tr><tr><td><a href="/pages/uORmTpDkC0YUluVu6yaQ">/pages/uORmTpDkC0YUluVu6yaQ</a></td><td></td><td>Inbox Key Performance Indicators by selected Interval</td></tr><tr><td><a href="/pages/kqXO8KZ3rAotMHXCvlcC">/pages/kqXO8KZ3rAotMHXCvlcC</a></td><td></td><td>Agent statuses by a selected Interval</td></tr><tr><td><a href="/pages/6CW85fQqYERe7NIQemBB">/pages/6CW85fQqYERe7NIQemBB</a></td><td></td><td>Agent scores by selected Interval, Team, and Inbox</td></tr><tr><td><a href="/pages/wvTXYdCDZvExDKMG8QtJ">/pages/wvTXYdCDZvExDKMG8QtJ</a></td><td></td><td>Agent status change events</td></tr><tr><td><a href="/pages/3XbXlwCVf8tQBrfkDVG9">/pages/3XbXlwCVf8tQBrfkDVG9</a></td><td></td><td>Customer scores on dialogs</td></tr><tr><td><a href="/pages/4jiPWdB9uPUKAyE2UrIl">/pages/4jiPWdB9uPUKAyE2UrIl</a></td><td></td><td>Detailed information about each dialog</td></tr><tr><td><a href="/pages/qvXx5s3e312LDN3KYc40">/pages/qvXx5s3e312LDN3KYc40</a></td><td></td><td>Detailed history of communication within a dialog</td></tr><tr><td><a href="/pages/q8k6RqMDoLvV4MheZAv3">/pages/q8k6RqMDoLvV4MheZAv3</a></td><td></td><td>Labels are assigned to conversation and contact</td></tr></tbody></table>