# Historical reports

The Historical tab contains 10 reports:

<table data-card-size="large" data-view="cards"><thead><tr><th data-type="content-ref"></th><th></th><th></th></tr></thead><tbody><tr><td><a href="historical-reports/agent-overview-sum">agent-overview-sum</a></td><td></td><td>Agent Key Performance Indicators by selected Interval, Team, and Inbox</td></tr><tr><td><a href="historical-reports/team-overview-sum">team-overview-sum</a></td><td></td><td>Team Key Performance Indicators by selected Interval and Inbox</td></tr><tr><td><a href="historical-reports/inbox-overview-sum">inbox-overview-sum</a></td><td></td><td>Inbox Key Performance Indicators by selected Interval</td></tr><tr><td><a href="historical-reports/agent-availability-sum">agent-availability-sum</a></td><td></td><td>Agent statuses by a selected Interval</td></tr><tr><td><a href="historical-reports/agent-csat-sum">agent-csat-sum</a></td><td></td><td>Agent scores by selected Interval, Team, and Inbox</td></tr><tr><td><a href="historical-reports/agent-availability-detail">agent-availability-detail</a></td><td></td><td>Agent status change events</td></tr><tr><td><a href="historical-reports/csat-detail">csat-detail</a></td><td></td><td>Customer scores on dialogs</td></tr><tr><td><a href="historical-reports/dialogs-detail">dialogs-detail</a></td><td></td><td>Detailed information about each dialog</td></tr><tr><td><a href="historical-reports/messages-detail">messages-detail</a></td><td></td><td>Detailed history of communication within a dialog</td></tr><tr><td><a href="historical-reports/tags-detail">tags-detail</a></td><td></td><td>Labels are assigned to conversation and contact</td></tr></tbody></table>