# Agent Availability Detail Report

**Agent Availability Detail** – report that displays an agent's status change events.

## Filters

**General report filters** - allow you to select 1 or more possible values of a parameter from a list:

* **Interval** - filter by interval
* **Date/Time** - filter by time
* **Select Agents** - filter by agents
* **Select events** - filter by events
* **Select event types** - filter by event types
* **Select substatuses** - filter by substatuses

## Metrics

List of metrics available for display in the report:

<table><thead><tr><th width="258">Metric</th><th>Description</th></tr></thead><tbody><tr><td>Date/Time</td><td>Date and time of status change </td></tr><tr><td>Agent</td><td>An agent name</td></tr><tr><td>Agent ID</td><td>An agent ID</td></tr><tr><td>Event</td><td>Name of an event</td></tr><tr><td>Substatus</td><td>An agent substatus</td></tr><tr><td>Event Type</td><td>Event type</td></tr></tbody></table>