# Messages Detail Report

**Messages Detail** – report that displays the detailed history of communication within a dialog.

## Filters

**General report filters** - allow you to select 1 or more possible values of a parameter from a list:

* **Date/Time** - filter by time
* **Select Inboxes** – filter by inboxes
* **Dialog ID** - filter by dialog ID
* **Conversation ID -** filter by conversation ID
* **Select Sender type -** filter by sender type
* **Sender ID -** filter by sender ID

## Metrics

List of metrics available for display in the report:

<table><thead><tr><th width="261">Metric</th><th>Description</th></tr></thead><tbody><tr><td>Date/Time</td><td>Date and time of sending a message</td></tr><tr><td>Content</td><td>Message text</td></tr><tr><td>Dialog ID</td><td>Dialog ID </td></tr><tr><td>Conversation ID</td><td>Conversation ID </td></tr><tr><td>Inbox</td><td>Inbox name</td></tr><tr><td>Inbox ID</td><td>Inbox ID</td></tr><tr><td>Sender type</td><td>Sender</td></tr><tr><td>Sender ID</td><td>Sender ID</td></tr><tr><td>Sender name</td><td>Sender name</td></tr><tr><td>Message type</td><td>Message type</td></tr><tr><td>Private</td><td>Whether a message is private</td></tr><tr><td>Agent ID assigned</td><td>ID of an assigned agent</td></tr><tr><td>Agent assigned</td><td>An assigned agent</td></tr><tr><td>Team ID assigned</td><td>ID of an assigned team</td></tr><tr><td>Team assigned</td><td>An assigned team</td></tr><tr><td>Status</td><td>Message sending status</td></tr></tbody></table>

{% hint style="info" %}
Clicking on a value in the Dialog ID, Conversation ID, Contact ID fields takes you to a specified dialog, conversation, or contact.
{% endhint %}


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