# Online reports

The Online tab contains 4 reports:

<table data-card-size="large" data-view="cards"><thead><tr><th data-type="content-ref"></th><th></th><th></th></tr></thead><tbody><tr><td><a href="online-reports/agent-status">agent-status</a></td><td></td><td>The current status of each agent and the duration of time spent in that status</td></tr><tr><td><a href="online-reports/agent-overview">agent-overview</a></td><td></td><td>Agent Key Performance Indicators for the current day</td></tr><tr><td><a href="online-reports/team-overview">team-overview</a></td><td></td><td>Team Key Performance Indicators for the current day</td></tr><tr><td><a href="online-reports/inbox-overview">inbox-overview</a></td><td></td><td>Inbox Key Performance Indicators for the current day</td></tr></tbody></table>

{% hint style="info" %}
Data in reports is updated every 1 minute.
{% endhint %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.novatalks.com.ua/en/get-started/reports/online-reports.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.