# Login

To log in to NovaTalks provide the following:

<figure><img src="https://2498134934-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F5yF7NRiGknx3Bqj4OgYA%2Fuploads%2FGDzgZoX6XPN8XjPHazfC%2F2.png?alt=media&#x26;token=894a6f1c-be7c-4525-91d6-7ad5bcd2bfbb" alt=""><figcaption></figcaption></figure>

1. User login
2. Password
3. Choose a phone

* No phone - select this option if you only need to handle chats/emails
* Web phone - choose this option to handle calls

{% hint style="warning" %}
If a phone is not configured, a user will be unable to log in, and the error message "Phone is not configured" will appear. For more information - [Telephony](https://help.novatalks.com.ua/en/settings/agents#telephony).
{% endhint %}

{% hint style="info" %}
The user can log in only once from one type of device.
{% endhint %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.novatalks.com.ua/en/get-started/login.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.