# Conversation Actions

The Conversation actions menu includes features:

<figure><img src="/files/bLz5KAugUcCfPm7FJ3iX" alt="" width="389"><figcaption></figcaption></figure>

1. **Assigned agent** - an agent that is assigned to a conversation. Choose the appropriate option from the drop-down list to assign a conversation to another or no agent.
2. **Assigned team** - a team that is assigned to a conversation. Choose the appropriate option from the drop-down list to assign a conversation to another or no team.&#x20;
3. **Conversation labels.**  A conversation can have 1, several, or no labels attached.
4. **Snooze conversation** - the option to change the Conversation status to **Snoozed Until**. This status is used when an agent needs more time to resolve a customer's request.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.novatalks.com.ua/en/get-started/crm-light-version-guide/conversations/conversation-actions.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.