🔔Outgoing campaigns
Send mass outbound emails to your customers automatically and inform them about your events, promotions, personal offers, reminders, etc.
Mass emails provide:
Personalization
Inserting any customer data into the message
Different messages to different customers in one email campaign
Segmentation: email campaigns are customized depending on the customer group
Sales funnels
Set up sequential email campaigns that are automatically launched depending on the customer's response.
This allows you to use all possible chances to convince the customer to make a purchase
Automation
Send everything without involving a manager - from appointment reminders to personalised offers
For more information on how to set up and what types of campaigns you can create, watch the video✨:
Restrictions
When carrying out automated mailings, messenger/email restrictions apply:
Viber, Telegram - sending to existing customers works smoothly
WhatsApp, Instagram, Facebook - 24 hour window for sending
Telegram by phone, Viber by phone - blocking of channels during mass mailing (no more than 5-10 messages per day, depending on how long ago the account was created)
Email - blocking mail in case of mass mailing
Currently, the system does not limit the number of messages that can be sent. The accounting of generated messages within mass mailings will be carried out at the end of the month.
The user can check the number of dialogues that have been carried out as part of automated campaigns through the Dialogues Detail report by selecting the Campaigns filter.
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