# Inboxes

## Inbox list

**Inbox** is the entity that connects a website, messengers, email, and calls to NovaTalks.

There are two subsections in the Inboxes section:

* **Active** - displays a list of active inboxes;
* **Deleted** - displays a list of active deleted inboxes.

In the Active section, you can edit existing inboxes and create new ones. 

In the Deleted section, you can restore deleted inboxes.

<figure><img src="https://2498134934-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F5yF7NRiGknx3Bqj4OgYA%2Fuploads%2FBCw61Av8lN1ah4N9u6mV%2Fimage.png?alt=media&#x26;token=598ed568-2624-44d7-8f6b-0426a09b69a7" alt=""><figcaption></figcaption></figure>

To create a new inbox/edit an existing one, click **Add Inbox/Edit Inbox**.&#x20;

There are the following options for connecting an inbox:

<table data-card-size="large" data-view="cards"><thead><tr><th data-type="content-ref"></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><a href="inboxes/website">website</a></td><td></td></tr><tr><td><a href="inboxes/api">api</a></td><td><a href="inboxes/api">api</a></td></tr><tr><td><a href="inboxes/email">email</a></td><td></td></tr><tr><td><a href="inboxes/calls">calls</a></td><td></td></tr></tbody></table>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
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```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.