> For the complete documentation index, see [llms.txt](https://help.novatalks.com.ua/en/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.novatalks.com.ua/en/get-started/settings/inboxes.md).

# Inboxes

## Inbox list

**Inbox** is the entity that connects a website, messengers, email, and calls to NovaTalks.

There are two subsections in the Inboxes section:

* **Active** - displays a list of active inboxes;
* **Deleted** - displays a list of active deleted inboxes.

In the Active section, you can edit existing inboxes and create new ones. 

In the Deleted section, you can restore deleted inboxes.

<figure><img src="https://2498134934-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F5yF7NRiGknx3Bqj4OgYA%2Fuploads%2F8hlpoKPE5IcI3fjm7IHZ%2Fimage.png?alt=media&amp;token=2dec49e9-dbad-4d51-939b-2dc5bc7b999f" alt=""><figcaption></figcaption></figure>

To create a new inbox/edit an existing one, click **Add Inbox/Edit Inbox**.&#x20;

There are the following options for connecting an inbox:

<table data-card-size="large" data-view="cards"><thead><tr><th data-type="content-ref"></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><a href="/en/get-started/settings/inboxes/website.md">Online chat and widget on a website</a></td><td></td></tr><tr><td><a href="/en/get-started/settings/inboxes/api.md">API channel</a></td><td><a href="/en/get-started/settings/inboxes/api.md">API channel</a></td></tr><tr><td><a href="/en/get-started/settings/inboxes/email.md">Email</a></td><td></td></tr><tr><td><a href="/en/get-started/settings/inboxes/calls.md">Call</a></td><td></td></tr></tbody></table>