> For the complete documentation index, see [llms.txt](https://help.novatalks.com.ua/en/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.novatalks.com.ua/en/get-started/settings/inboxes/telegram-by-phone/restrictions-and-limits.md).

# Restrictions and limits

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There are no limits from our service. However, we recommend reviewing the limits of the Telegram messenger for phone numbers.
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Telegram messaging limits are not officially set - they are determined by the system using neural networks and algorithms, taking into account various factors: 

* Length of time the number has been used on Telegram 
* History of blocking and complaints 
* The method of sending messages - via username allows you to send more than via phone number 
* Recipients' reaction - blocking and complaints can quickly limit the ability to send messages 
* Number of initiated dialogues per day. 

On average, it is recommended to initiate up to 10-12 dialogues if your account has been created and actively used for a long time. And up to 5 initiations for new accounts. 

Regarding the distribution of template messages, usually, it depends on the text itself, the presence/absence of links in it, and whetherwill report it (mark it as spam). Sending identical messages is not recommended.

{% hint style="success" %}
A**n example of the successful use of a Telegram by phone** 

Typically, a Telegram by phone is connected by managers who have previously used it to communicate with clients (like a personal manager). 

In this way, the Telegram by phone is used 50% for incoming messages and 50% for outgoing messages with different text. The number of such outgoing messages is up to 10 per day. 

The text that is sent to the client does not bring the client to negative emotions, which can make him press the Block button.
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