Connecting Whatsapp Business

To integrate WhatsApp Business with NovaTalks follow these steps:

Create a Facebook Application

To begin the integration process, you need to create a Facebook application:

1. Visit the Facebook Developer Console.

2. Click on Create App and follow the on-screen instructions.

1. Choose the Business option and click on the Next button.

1. Add an app name, contact email and Business account to complete creating process.

Connect WhatsApp

After setting up your Facebook application:

1. Navigate to WhatsApp under the Add Products to your app section.

2. Select Set Up and follow the integration process.

Register a Phone Number

To use WhatsApp Business API, you need to register a new phone number.

Ensure the number has never been used for WhatsApp before.

Follow the registration process in the Facebook Developer Console.

1. Click on the Start using the API button.

1. From the opening window you should select Add phone number.

1. Create a WhatsApp Business profile - for this you should add Display name and Description, select the Timezone and Category from the dropdown menu.

1. Add the phone number and verify it using the OTP sent by WhatsApp.

Add a Webhook

A webhook is required for receiving messages and events:

1. Navigate to Configure Webhooks.

1. Click on the Edit button

1. Enter the Webhook's Callback URL and token provided by us.

Approve the Company in Facebook Business Manager

To complete the setup:

1. Go to Facebook Business Manager and find your business page.

2. To submit your company for approval start verification process.

1. After approving, it sends us Number ID and Company Token.

Company token will be temporary and will expire in 23 hours.

After confirmation of the company token becomes permanent.

These credentials are essential for finalizing the integration and ensuring smooth communication between WhatsApp and NovaTalks.