# Webhooks

## **Webhooks list**

**Webhooks** are HTTP callbacks that are set up for each account. These are triggered when selected events occur (e.g., the status of a conversation is changed). 

<figure><img src="/files/xcsLmyyD9rI0byuXcEp8" alt=""><figcaption></figcaption></figure>

To add a new/edit an existing webhook, select **Add new webhook/Edit webhook.**

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## Create/Edit a Webhook

<figure><img src="/files/zYpRKzpGgfpKhOeZLhD7" alt=""><figcaption></figcaption></figure>

1. **Webhook URL** - a URL to which a request will be sent.&#x20;
2. **Authorization** – an authorization method that supports a target URL to protect data from unauthorized access.

* None – the request will be sent without additional authorization headers.
* Bearer – used to transmit a static API key or token.

<figure><img src="/files/Sx7v80A4unU3beJMWEWp" alt=""><figcaption></figcaption></figure>

* Basic – uses the standard Login and Password scheme.

<figure><img src="/files/ipMxbcPoYVrGPyp9IhvN" alt=""><figcaption></figcaption></figure>

* Custom – allows you to specify the header name manually.

<figure><img src="/files/NZugcgo7ztDvNebAp79k" alt=""><figcaption></figcaption></figure>

3. **Events** – events that will trigger the webhook:

* Conversation status changed&#x20;
* Conversation substatus changed
* Message created&#x20;
* Message updated&#x20;
* Assignee changed&#x20;
* Team changed

4. **Select inbox** - an Inbox for which a webhook will be configured.


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